HellSpin’s responsible gambling policies are a bit lacking compared jest to other online casinos. Looking at their Responsible Gaming page, they only offer players the ability to self-exclude. While this is a great option, there are many other options that the casino should offer.
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We rejected the complaint because the player didn’t respond to our messages and questions. The player from Sweden has requested a withdrawal prior to submitting this complaint. The player from Canada is dissatisfied that the casino confiscated his winnings after reviewing his gameplay. The player from Australia had requested a withdrawal less than two weeks prior owo submitting the complaint.
