The player from Greece had requested a withdrawal prior jest to submitting this complaint. The Complaints Team had advised the player that withdrawals might take some time jest to process and suggested waiting for at least 14 days before submitting a complaint. Unfortunately, due owo the player’s lack of response to the team’s inquiries, the complaint could not be investigated further and państwa subsequently rejected. The player from Germany had a bonus at Hellspin, met the wagering requirements, and won €300 without an active nadprogram. After verifying her account and requesting a withdrawal, the casino canceled the request and confiscated the winnings, citing an alleged nadprogram term violation.
